No matter who is the CEO, board chair or another board member, effective communication is vital for any business. There are some common pitfalls when it comes to board member communications that can cause frustration, miscommunication, and ultimately diminished trust.
Board members often complain of lack of information, or are shocked and not feeling valued. This can cause a lot of damage to relationships and undermine the ability for a board to make efficient decisions.
Communication with board members can be accomplished in many different ways. To make it easier to communicate between http://boardroomtalk.org board meetings, a board portal, instant messaging, video conferencing and email are great options. This means less time to be spent on administrative tasks and more time to be devoted to strategic discussions.
It is also important to understand the preferred style of communication of every board member. Some are visual learners, whereas others prefer to read email or phone calls. This will help you adapt your approach to different board members, ensuring that they receive the most relevant information, and also having their requirements fulfilled.
It’s also crucial to communicate with board members in a proactive way, evaluating the urgency of each issue and the appropriate timeframe to respond. For example, if an issue arises that isn’t on the agenda for the next board meeting, it could be best to delay the discussion until a later date.
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